गोपनीयता से जुड़ी नीति
At CapitalBox India, customer privacy, data protection, and information security are important priorities. This Privacy Policy explains how personal information, business details, documents, and financial records may be collected, used, stored, and protected while using business loan consultancy, business registration, documentation support, and related services.
When customers apply for services through the website, the company may collect personal and business information such as full name, mobile number, email address, address proof, Aadhaar Card details, PAN Card details, GST information, MSME/Udyam registration details, bank statements, income proof, business documents, and other information required for verification and processing purposes. The collected information helps in customer identification, eligibility analysis, documentation verification, business registration support, and loan application processing.
Customer information may be used for multiple service-related purposes including loan processing, lender matching, customer communication, business registration assistance, consultancy services, technical support, fraud prevention, compliance verification, and service improvement. In some cases, customer information may be shared with banks, NBFCs, financial institutions, government registration authorities, payment gateways, verification agencies, or authorized service partners only for processing and operational purposes.
CapitalBox follows reasonable security practices to help protect customer information from unauthorized access, misuse, data loss, or unlawful disclosure. Customers are advised to use secure internet connections while uploading documents or making online payments. For additional security, customers should never share confidential banking information such as OTP, ATM PIN, UPI PIN, CVV number, debit card password, credit card password, or internet banking passwords with any person.
The website may use cookies, analytics tools, and technical tracking systems to improve website functionality, customer experience, service performance, and security monitoring. Customers may receive service-related communication through calls, emails, SMS, or WhatsApp regarding application status, verification updates, registration processing, support services, and important notifications.
Customers are responsible for providing accurate and genuine information during the application and verification process. Providing incorrect, misleading, or fraudulent information may result in service rejection, processing delays, or legal action where applicable.
The website may also contain links to external websites, third-party services, lenders, or payment platforms. Such external websites may have separate privacy policies and security practices. Customers are advised to review third-party privacy policies before using their services.
CapitalBox reserves the right to update, modify, or change this Privacy Policy at any time without prior notice. Continued use of the website and services will be considered acceptance of the updated policy and terms.
Customers should always use the official website of CapitalBox India for applications, support, registration services, and secure payments.