Privacy Policy
How CapitalBox collects, uses and protects your personal and business information.
This Privacy Policy explains how CapitalBox (operated by Capital Box Financial Services, Surat, Gujarat) collects, uses, stores and protects your information when you visit our website or use our services. Please read this carefully.
Introduction
CapitalBox is committed to protecting your privacy. We are an independent business consultancy and financial assistance platform based in Surat, Gujarat. This policy applies to all users of our website capitalbox.co.in and related services.
By accessing our website or submitting any form, you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue use of our services.
Information We Collect
We collect information you voluntarily provide and information gathered automatically when you use our platform.
Personal Info
Name, email, phone, address
Business Info
GST, turnover, business type
Documents
PAN, Aadhaar, financials
Usage Data
Pages visited, device, browser
- Full name, mobile number, email address and residential/business address
- Business details including turnover, industry type, years of operation and GST number
- Identity documents such as PAN card, Aadhaar card and bank statements (only when required for loan processing)
- Device information, IP address, browser type and pages visited on our website
- Communication records when you contact us via email, phone or WhatsApp
How We Use Your Data
Your information is used solely to provide and improve our services. We do not use your data for any purpose beyond what is described here.
- To process loan applications and match you with suitable lenders from our network
- To assist with business registration, GST filing, compliance and other services
- To communicate service updates, application status and important notifications
- To verify your identity and business credentials as required by lender partners
- To improve our website, services and customer support experience
- To comply with applicable legal obligations under Indian law
Data Sharing
We never sell your personal data. We only share your information with third parties when strictly necessary to provide our services or when required by law.
- With lending partners (banks, NBFCs, fintech lenders) to process your loan application — only with your consent
- With government authorities such as MCA, GST Council or RBI when legally required
- With service providers who assist in technology, payment or communication — bound by confidentiality agreements
- In case of a business transfer or merger, data may be transferred with appropriate notice to users
- We do not share your data with advertisers or marketing agencies
Cookies & Tracking
Our website uses cookies to enhance your browsing experience and understand how visitors use our platform.
- Essential cookies — required for the website to function properly
- Analytics cookies — help us understand page traffic and user behaviour (Google Analytics)
- Preference cookies — remember your settings and choices for a smoother experience
You can disable cookies via your browser settings. However, some features of our website may not function correctly without them.
Data Security
We take the security of your data seriously and implement industry-standard measures to protect it.
256-bit SSL
Encrypted data transmission
Secure Servers
Protected storage infrastructure
Access Control
Limited staff data access
While we take all reasonable precautions, no method of internet transmission or electronic storage is 100% secure. We encourage users to keep login credentials confidential and report any suspicious activity immediately.
Your Rights
You have the following rights regarding your personal data held by CapitalBox:
- Right to Access — Request a copy of the personal data we hold about you
- Right to Correction — Ask us to correct inaccurate or incomplete information
- Right to Deletion — Request deletion of your data, subject to legal retention requirements
- Right to Withdraw Consent — Withdraw consent for data processing at any time
- Right to Grievance — Lodge a complaint with us or the relevant data protection authority
To exercise any of these rights, contact us at support@capitalbox.co.in.
Third-Party Links
Our website may contain links to third-party websites including lender portals, government websites and partner platforms. CapitalBox is not responsible for the privacy practices or content of these external sites.
We recommend reviewing the privacy policies of any third-party website you visit through links on our platform.
Children's Privacy
CapitalBox services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately and we will delete the data promptly.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
Continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
For any privacy-related queries, data requests or complaints, you can reach us through:
support@capitalbox.co.in
Address
Exult Shoppers, Vesu, Surat – 395007
Hours
Mon–Sat, 9:00 AM – 7:00 PM
Questions about your privacy?
Our team is happy to assist with any data-related queries or concerns you may have.
Privacy Policy
How CapitalBox collects, uses and protects your personal and business information.
This Privacy Policy explains how CapitalBox (operated by Capital Box Financial Services, Surat, Gujarat) collects, uses, stores and protects your information when you visit our website or use our services. Please read this carefully.
Introduction
CapitalBox is committed to protecting your privacy. We are an independent business consultancy and financial assistance platform based in Surat, Gujarat. This policy applies to all users of our website capitalbox.co.in and related services.
By accessing our website or submitting any form, you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue use of our services.
Information We Collect
We collect information you voluntarily provide and information gathered automatically when you use our platform.
Personal Info
Name, email, phone, address
Business Info
GST, turnover, business type
Documents
PAN, Aadhaar, financials
Usage Data
Pages visited, device, browser
- Full name, mobile number, email address and residential/business address
- Business details including turnover, industry type, years of operation and GST number
- Identity documents such as PAN card, Aadhaar card and bank statements (only when required for loan processing)
- Device information, IP address, browser type and pages visited on our website
- Communication records when you contact us via email, phone or WhatsApp
How We Use Your Data
Your information is used solely to provide and improve our services. We do not use your data for any purpose beyond what is described here.
- To process loan applications and match you with suitable lenders from our network
- To assist with business registration, GST filing, compliance and other services
- To communicate service updates, application status and important notifications
- To verify your identity and business credentials as required by lender partners
- To improve our website, services and customer support experience
- To comply with applicable legal obligations under Indian law
Data Sharing
We never sell your personal data. We only share your information with third parties when strictly necessary to provide our services or when required by law.
- With lending partners (banks, NBFCs, fintech lenders) to process your loan application — only with your consent
- With government authorities such as MCA, GST Council or RBI when legally required
- With service providers who assist in technology, payment or communication — bound by confidentiality agreements
- In case of a business transfer or merger, data may be transferred with appropriate notice to users
- We do not share your data with advertisers or marketing agencies
Cookies & Tracking
Our website uses cookies to enhance your browsing experience and understand how visitors use our platform.
- Essential cookies — required for the website to function properly
- Analytics cookies — help us understand page traffic and user behaviour (Google Analytics)
- Preference cookies — remember your settings and choices for a smoother experience
You can disable cookies via your browser settings. However, some features of our website may not function correctly without them.
Data Security
We take the security of your data seriously and implement industry-standard measures to protect it.
256-bit SSL
Encrypted data transmission
Secure Servers
Protected storage infrastructure
Access Control
Limited staff data access
While we take all reasonable precautions, no method of internet transmission or electronic storage is 100% secure. We encourage users to keep login credentials confidential and report any suspicious activity immediately.
Your Rights
You have the following rights regarding your personal data held by CapitalBox:
- Right to Access — Request a copy of the personal data we hold about you
- Right to Correction — Ask us to correct inaccurate or incomplete information
- Right to Deletion — Request deletion of your data, subject to legal retention requirements
- Right to Withdraw Consent — Withdraw consent for data processing at any time
- Right to Grievance — Lodge a complaint with us or the relevant data protection authority
To exercise any of these rights, contact us at support@capitalbox.co.in.
Third-Party Links
Our website may contain links to third-party websites including lender portals, government websites and partner platforms. CapitalBox is not responsible for the privacy practices or content of these external sites.
We recommend reviewing the privacy policies of any third-party website you visit through links on our platform.
Children's Privacy
CapitalBox services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately and we will delete the data promptly.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
Continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
For any privacy-related queries, data requests or complaints, you can reach us through:
support@capitalbox.co.in
Address
Exult Shoppers, Vesu, Surat – 395007
Hours
Mon–Sat, 9:00 AM – 7:00 PM
Questions about your privacy?
Our team is happy to assist with any data-related queries or concerns you may have.