Terms & Conditions – CapitalBox

Welcome to CapitalBox. By accessing this website, submitting your details, uploading documents, communicating with our team through calls, WhatsApp, email, or using any of our consultation and support services, you agree to be legally bound by these Terms & Conditions. CapitalBox is a professional consultancy and facilitation platform that provides support services in relation to business loans, working capital assistance, loan documentation, profile evaluation, lender coordination, application preparation, and related advisory services. CapitalBox does not directly lend money and should not be considered a Bank, NBFC, or direct financial institution unless specifically stated in writing. Our role is limited to consultation, documentation assistance, and process support to help clients prepare and present their funding requirements in a structured manner before suitable Banks, NBFCs, or financial institutions. All final decisions including loan approval, rejection, sanctioned amount, interest rate, tenure, processing charges, documentation requirements, and disbursement timelines are solely at the discretion of the respective lender and may vary depending on lender policy, client profile, business turnover, repayment capacity, credit history, banking conduct, financial strength, and internal risk assessment. By using our services, you confirm that all information, statements, and documents provided by you are true, complete, valid, and legally owned or authorized by you, and you further agree that submission of false, forged, misleading, incomplete, or manipulated information may result in immediate termination of service without refund and may also lead to reporting to the concerned institutions if required. CapitalBox does not provide any guarantee, assurance, or commitment regarding 100% approval, instant disbursal, fixed sanction amount, lowest interest rate, same-day processing, or approval from any specific lender, and the client acknowledges that loan approval is entirely dependent on the final evaluation and internal policy of the Bank or NBFC. CapitalBox may charge professional service fees including but not limited to consultation charges, registration charges, file handling charges, documentation support fees, process coordination fees, or success-based fees depending on the selected service package, and such charges may vary based on loan amount, profile complexity, urgency, lender category, or service scope. Any fee paid to CapitalBox is towards professional assistance, advisory support, document handling, and process facilitation, and not towards the purchase of a guaranteed financial product. By continuing with our services, you also authorize CapitalBox to contact you through phone calls, SMS, WhatsApp, email, or other communication channels for service updates, document requests, follow-up, and lender coordination purposes. CapitalBox reserves the right to pause, reject, suspend, or terminate any case where documents appear suspicious, required information is not submitted, the client becomes unresponsive, payment obligations are not fulfilled, or any fraudulent or misleading activity is detected. CapitalBox shall not be liable for lender rejections, delays in sanction, changes in interest rate, disbursal delays, reduced sanction amounts, changes in lender policy, third-party system failures, technical issues, or any indirect losses suffered by the client due to lender decisions or external factors beyond our reasonable control. CapitalBox may work with Banks, NBFCs, DSAs, consultants, technology platforms, payment gateways, CRM tools, and communication partners as part of service delivery, and the client understands that CapitalBox is not responsible for the independent actions, policies, or decisions of such third parties. CapitalBox reserves the right to update or modify these Terms & Conditions at any time without prior notice, and the latest version published on the website shall be considered valid and enforceable. These Terms shall be governed by the laws of India, and any dispute arising in connection with the use of the website or services shall be subject to the jurisdiction of the competent courts applicable to the operating location of CapitalBox.